#57 of 1,164 hotels in London based on Tripadvisor
Daniel
United Kingdom,
February
2025
5.4/10
I had a pleasant stay at the Mandarin Oriental Hyde Park, London, with commendable service and luxurious amenities. The room was comfortable and well-equipped, though the initial courtyard view left much to be desired. While the dining options were really good, I found the lack of evening relaxation spaces disappointing. Overall, it's a great spot for a central London experience, albeit with a few quirks.
Rooms
8.0
The room was comfortable with plenty of amenities and a fantastic bed. I initially faced a disappointing courtyard view, but switching to a room overlooking Hyde Park significantly improved my experience.
Service
10.0
Service was consistently attentive, with the concierge team going above and beyond to assist with various requests, including last-minute dining reservations. Their friendly approach truly stood out during my stay.
Location
9.0
The location is superb, just steps from Hyde Park and close to the high-end shopping of Harrods and Knightsbridge. It's perfect for exploring the city, although it does get quite busy around the hotel.
Dining
9.0
Dining options were varied and of high quality. The breakfast buffet was robust with excellent service, and the experience at Dinner by Heston Blumenthal was nice, despite some personal taste preferences.
Facilities
7.0
The facilities were excellent, featuring a lovely pool and well-equipped gym. However, I was disappointed by the absence of a cozy lounge area for evening drinks, which made winding down a bit harder.
Stella
United Kingdom,
December
2024
6.0/10
I had a wonderful experience during my stay at the Mandarin Oriental Hyde Park, marked by really good service and luxurious accommodations. The spa treatments were relaxing, and I adored the afternoon tea with rose champagne. However, the cost was high, and there were minor issues such as the air conditioning not working perfectly. Overall, I would absolutely return for another special occasion.
Rooms
9.0
The room was beautifully decorated with modern Art Deco touches and had every amenity I could wish for. I loved the GHD hair straighteners and the thoughtful automatic floor lighting. However, the lack of a well-lit mirror for makeup application was a slight inconvenience.
Service
10.0
The staff were incredibly attentive and made me feel valued throughout my stay. They were knowledgeable, and I felt that my comfort was their priority. I particularly appreciated how they offered a complimentary breakfast upon my early arrival.
Location
10.0
Located right next to Hyde Park, I found the hotel’s central position perfect for exploring London. With Harrods and Harvey Nichols just a stone's throw away, I had easy access to shopping and dining.
Dining
10.0
The dining options were fantastic. I particularly enjoyed the breakfast, served from a silver service trolley, showcasing a wide variety of delicious options. The afternoon tea was also nice, especially with a glass of rose champagne.
Facilities
9.0
The spa was a true highlight of my stay, offering relaxing treatments and a serene atmosphere. However, I noticed the room service breakfast could be improved, as my cooked items weren't quite hot enough.
Jessica
United Kingdom,
December
2024
5.8/10
My stay at the Mandarin Oriental Hyde Park was largely really good, featuring beautiful accommodations and notably attentive staff. While I experienced minor challenges with noise from the adjacent nightclub, the hotel's luxurious amenities and perfect service made my trip enjoyable. Overall, it was a nice experience with only some minor room for improvement.
Rooms
8.0
The room was beautifully appointed, offering a luxurious feel with great attention to detail in decor and amenities. However, I had a noisy experience due to a nightclub nearby, impacting comfort during the night.
Service
10.0
The staff were incredibly warm and attentive, making my stay feel personalized and special. They went out of their way to ensure I was comfortable and well taken care of, with thoughtful touches throughout my visit.
Location
9.0
The hotel's location is superb, right by Hyde Park and within easy reach of luxury shopping at Harrod's and Knightsbridge boutiques. It also provides easy access to public transport, making it a convenient spot for exploring the city.
Dining
8.0
Dining experiences were good, particularly with the creative offerings at the restaurant. I especially enjoyed the atmosphere, though I found a couple of small charges a bit surprising.
Facilities
9.0
The hotel's amenities were impressive, especially the spa, which I look forward to trying next time. The pool area and gym facilities added to the luxurious environment, enhancing the overall experience.
Andrew
United Kingdom,
December
2024
7.4/10
I had a mixed experience at the Mandarin Oriental Hyde Park. The location was fantastic, right by Hyde Park and luxury shopping. However, the room I stayed in didn’t live up to its price tag, lacking views and some basic amenities that I expected.
Rooms
5.0
My room felt basic for £1,500 and lacked a proper view, only looking out onto a fire staircase. The decor was fresh but the lack of some key amenities was disappointing.
Service
8.0
The staff were attentive and friendly, consistently trying to enhance the experience. They managed to honor a complimentary breakfast despite some initial miscommunication which was appreciated.
Location
10.0
The hotel's position is really good, adjacent to Hyde Park and in close proximity to high-end shopping. It's truly a prime location for exploring London.
Dining
5.0
I had a disappointing experience at Heston's. but the bar food was excellent, especially the snacks which were high quality.
Facilities
6.0
The range of facilities was impressive, particularly the spa which had a lovely atmosphere. However, I did find issues with the air conditioning in my room.
Alex
United Kingdom,
November
2024
7.2/10
My stay at Mandarin Oriental Hyde Park was a mix of stunning luxury and some unexpected drawbacks. While the opulent rooms and attentive staff left a lasting impression, the noise from a nearby night club dampened an otherwise perfect experience. Overall, the beautiful location and exquisite amenities made it nice, but some issues with room comfort reduced my satisfaction.
Rooms
7.0
My suite was absolutely stunning, with elegant decor and amazing views over Hyde Park. The spacious living area felt luxurious, but I did experience noise issues that disrupted my sleep.
Service
9.0
The staff were incredibly courteous and attentive, going out of their way to make our stay special. They remembered personal details and provided a warm atmosphere.
Location
10.0
The hotel is ideally located next to Hyde Park and within walking distance of upscale stores like Harrods, which I loved exploring. It made accessing central London’s attractions a breeze.
Dining
8.0
Breakfast was a real highlight with a fantastic selection of high-quality dishes. Dining options were varied and delicious, although I had an unfortunate experience with a charge for a piece of fruit.
Facilities
8.0
The spa and wellness center were impressive and truly luxurious, featuring a stunning pool and relaxing treatment options. However, I found the layout a bit confusing, which detracted slightly from my experience.
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Mandarin Oriental Hyde Park, London Hotel21.04
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22.04.2025